Home - Basanta Limbu

Who I am

Basanta Limbu

Customer Service · Nabil Bank

Date of birth December 30, 2001
Nationality Nepali
Marital status Unmarried
Current address Sankranti Bazar, Terhathum
Permanent address Belbari, Morang
Workplace Nabil Bank Limited — Sankranti Bazar, Terhathum
Education BBS — recently completed (Sukuna Multiple Campus, TU)
Languages Nepali, Hindi, English
Phone 9865590926, 9824347311

I am Basanta Limbu, a Customer Service at Nabil Bank Limited, currently serving at the Sankranti Bazar branch in Terhathum. I handle daily banking operations with a focus on accuracy, compliance, and respectful customer service.

Completed Bachelor of Business Studies (BBS) at Sukuna Multiple Campus, Morang, under Tribhuvan University. Alongside my banking career, I sometimes write useful content — turning practical topics into clear, readable guidance when time allows.

Born on December 30, 2001, I am from Belbari, Morang (permanent address) and currently based in Sankranti Bazar, Terhathum. I am committed to growing within Nepal's banking sector with integrity and continuous learning.

Career summary

Banking & customer service

Customer Service at Nabil Bank Limited with hands-on experience in teller operations, cash handling, account opening, KYC verification, remittance, and customer service. I completed BBS and focused on growing within the banking sector through disciplined work and professional development.

I maintain zero-error accuracy in daily cash deposits, withdrawals, and fund transfers; perform end-of-day reconciliation and vault balancing; process KYC/AML verification and customer onboarding; manage domestic and international remittance; and support cheque clearing, ABBS, and interbank settlement — always aligned with NRB regulations.

Role Customer Service
Bank Nabil Bank Limited
Branch Sankranti Bazar, Terhathum
Experience 2+ years in banking

Experience

My banking journey

From NIC Asia internship to Nabil Bank operations — and the gap years that built my skills.

Aug 2024 – Present
Customer Service

Nabil Bank Limited — Sankranti Bazar, Terhathum

Handled daily cash deposits, withdrawals, and fund transfers with zero-error accuracy. Performed end-of-day cash reconciliation and vault balancing. Processed account opening, KYC/AML verification, and customer onboarding. Managed domestic and international remittance transactions. Executed cheque clearing, ABBS, and interbank settlement operations. Delivered front-desk customer service and supported loan documentation in compliance with NRB regulations.
2022 – Aug 2024
Independent Learning & Writing

Personal development

Between my internship and full-time banking role, I focused on self-learning, research, and occasionally writing useful content on finance, technology, and everyday topics — building communication skills that support my banking work today.
Feb – Apr 2022
Banking Intern

NIC Asia Bank Limited — Belbari Branch

Completed a two-month internship and learned the banking system from the ground up — branch operations, customer service, and day-to-day banking procedures.

Education

Academic background

From computer basics to +2 management and a recently completed BBS — learning that supports my banking career every day.

Completed recently
Bachelor of Business Studies (BBS)

Sukuna Multiple Campus, Morang · Tribhuvan University (TU)

Recently completed my BBS while working in banking — combining academic learning in business and finance with real branch experience at Nabil Bank.
July 2019 · CGPA 2.76
Higher Secondary (+2) — Management

Pashupati Secondary Boarding School · NEB, Nepal

Completed intermediate level in management, building the foundation for my banking and business career.
August 2017 · 3 months
Computer Course

Rapid Language and IT Center

Foundation in computer operation, typing, and digital literacy.

Development

Training & certifications

Professional courses and bank-led training that strengthen my daily operations and compliance work.

2026

AML-CFT Certification Course (3 months)

Nabil Bank Limited

August 2024

Comprehensive Banking Training (5 days)

KFA Training School, Kathmandu

February – April 2022

Banking Internship (2 months)

NIC Asia Bank Limited — Belbari

August 2017

Computer Course (3 months)

Rapid Language and IT Center

Skills

Core competencies

Retail banking operations, compliance, customer service, and reporting — strengthened through Nabil Bank training and daily branch work.

Banking Operations

Retail Banking
Cash Handling
KYC/AML Verification
Remittance
Cheque Clearing
ABBS
Interbank Settlement
Vault Balancing
Loan Documentation Support

Core Competencies

Compliance
Customer Relationship Management
Operation Management
Reporting
Computer Operation
Typing

Communication

Clear written communication; occasionally prepares useful content on practical topics

Personal Interests

Exploring gadgets
exploring Koshi Province
Web Broswing
Indian cinema and film music

Languages

Communication

Nepali

Reading, Speaking, Writing, Listening — Excellent

Hindi

Reading, Speaking, Writing, Listening — Excellent

English

Reading, Writing, Listening — Excellent · Speaking — Good

Philosophy

What I believe

Banking is a service profession. Every customer deserves patience, clarity, and honest guidance — whether opening an account, sending remittance, or asking a simple question.

Compliance and accuracy are non-negotiable. I follow NRB regulations carefully in KYC, AML, cash handling, and daily operations because trust is built one correct transaction at a time.

I believe in steady growth: learning on the job, completed my BBS, and serving my community in Terhathum and Koshi Province with integrity.

Beyond banking

Interests & hobbies

Outside of banking, I love watching movies, exploring new gadgets, browsing online, hiking in Koshi Province, cooking, and enjoying Indian cinema and film music. These hobbies keep me curious, relaxed, and connected to the world beyond work.